Refund Policy

Last updated: 2026

Before your invitation goes live

If you change your mind before your chosen live date arrives, you can request a full refund within 24 hours of payment by emailing support@invitima.com with your invitation link and payment ID.

After your invitation is live

Once your invitation has gone live and been shared with guests, plans are non-refundable — the service has been delivered. If you experience a technical issue that prevents your invitation from working correctly, contact support and we'll make it right, including a refund where appropriate.

Renewals

Renewal payments extend your existing invitation and follow the same policy: refundable within 24 hours if the renewal period hasn't started yet, non-refundable afterward.

How refunds are processed

Approved refunds are issued to your original Razorpay payment method within 5–7 business days.